Last updated: April 2026
Voxty.ai ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI voice agent platform.
We collect information you provide directly to us, such as when you create an account, submit a demo request, or contact us. This includes: name, email address, phone number, company name, and industry. We also collect usage data, call recordings (with consent), transcripts, and technical data such as IP addresses and browser type.
We use the information we collect to provide, maintain, and improve our services; process transactions; send transactional and promotional communications; respond to enquiries; comply with legal obligations; and detect and prevent fraud.
Our platform records and transcribes calls handled by AI voice agents. All recordings are stored securely and are accessible only to authorised users of the relevant account. Recordings are retained for the period specified in your service agreement and deleted thereafter.
We do not sell your personal data. We may share data with service providers who assist us in operating our platform, subject to confidentiality obligations. We may also disclose data when required by law or to protect our legal rights.
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Account data is retained for the duration of your subscription plus 90 days after termination.
If you are located in the European Economic Area, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise these rights, contact us at [email protected].
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for details on the types of cookies we use and how to manage your preferences.
For privacy-related enquiries, contact our Data Protection Officer at [email protected] or write to us at our registered address.