Home service businesses โ plumbers, electricians, HVAC, landscapers โ lose 30% of their revenue to missed calls. When a homeowner has a burst pipe or a broken boiler, they call the first company that answers. Voxty.ai ensures you're always that company โ answering every call instantly, qualifying the job, and booking it into your schedule automatically.
The challenges that are costing home services businesses revenue every single day.
Tradespeople miss calls while on-site โ the customer calls your competitor instead
Emergency calls at evenings and weekends go to voicemail โ the highest-value jobs
Manual job booking creates scheduling conflicts, double-bookings, and wasted drive time
Quote follow-up is inconsistent โ most prospects never receive a second contact
Seasonal demand spikes overwhelm your phone lines and damage your reputation
Voxty.ai answers every call โ whether you're on a roof, under a sink, or asleep at 2am. It qualifies the job, books it into your schedule, and sends the customer a confirmation โ so you arrive prepared and the job is yours.
Emergency calls โ burst pipes, boiler breakdowns, electrical faults โ are triaged instantly. The agent assesses urgency, dispatches the nearest available engineer, and keeps the customer informed with real-time updates. No more missed emergency callouts.
Routine bookings โ annual services, installations, maintenance โ are handled end-to-end. The agent checks your schedule, books the slot, confirms the appointment, and sends reminders โ reducing no-shows by 35%.
Prospects who received a quote but haven't responded are automatically called at day 3, 7, and 14. The agent answers objections, offers alternatives, and books the job โ recovering revenue that would otherwise be lost.
During peak seasons โ HVAC in summer, heating in winter โ call volumes spike beyond your capacity. Voxty.ai handles the overflow automatically, ensuring every caller is attended to and no job is lost to a busy signal.
Native integrations with ServiceTitan, Jobber, Housecall Pro, and major FSM platforms. Real-time schedule access, job creation, and technician dispatch.
The agent assesses job urgency, type, and location โ routing emergency calls to on-call engineers and scheduling routine work into available slots based on proximity and skill set.
Booking confirmations, engineer arrival notifications, and post-job satisfaction surveys are sent automatically โ building your review profile and reducing customer anxiety.
Automated follow-up sequences for outstanding quotes and unpaid invoices โ polite, persistent, and effective. Reduces debtor days and improves cash flow without awkward manual chasing.
For businesses offering multiple trades, calls are routed to the appropriate team based on the job type โ ensuring plumbing calls go to plumbers and electrical calls go to electricians.
After every completed job, the agent calls the customer to confirm satisfaction and invites them to leave a Google or Trustpilot review โ systematically building your online reputation.
"I was losing 3โ4 jobs a week to missed calls while I was on-site. Voxty.ai now answers every call, books the job, and sends me a brief before I arrive. My revenue is up 40% and I haven't hired a single additional person to handle the phones."
Yes. We integrate with your FSM platform to identify the nearest available engineer, send them the job details via SMS/app notification, and keep the customer updated with an ETA.
The agent takes the job details, gives the customer a realistic timeframe, and adds them to the queue. It proactively updates them as their slot approaches โ preventing the frustrated 'where are you?' callbacks.
Yes. We configure trade-specific routing and qualification flows. A plumbing call gets a different set of qualification questions and routing logic than an electrical or HVAC call.
Yes. We have native integrations with Jobber, ServiceTitan, Housecall Pro, and most major FSM platforms. Custom integrations are available on the Scale and Custom plans.