Universities, colleges, and training providers lose 30% of prospective students because their enrolment process is slow, confusing, and unresponsive. In an era where students expect instant answers, Voxty.ai ensures every enquiry is handled immediately โ qualifying prospects, answering course questions, booking open days, and guiding students through the enrolment journey.
The challenges that are costing education businesses revenue every single day.
Prospective students who don't receive an answer within 24 hours are 60% less likely to enrol
Admissions teams are overwhelmed during clearing and open day periods
Course enquiries require specialist knowledge that front-line staff often lack
International student enquiries arrive outside office hours and go unanswered
Follow-up on prospectus requests and open day registrations is inconsistent
Voxty.ai handles every stage of the student journey โ from initial course enquiry to enrolment confirmation โ with the knowledge of your admissions team and the availability of a 24/7 contact centre.
Prospective students calling with course questions receive immediate, accurate answers โ entry requirements, course content, career outcomes, fees, and funding options. The agent qualifies their suitability and books a consultation with an admissions advisor.
Every open day enquiry is converted into a confirmed booking. The agent handles registration, sends joining instructions, and calls to confirm attendance 48 hours before โ reducing no-shows and maximising event ROI.
During clearing, call volumes spike beyond any team's capacity. Voxty.ai handles the overflow โ qualifying applicants, explaining available places, and booking urgent consultations with admissions staff for the most promising candidates.
International students enquiring outside office hours receive immediate responses in their preferred language. The agent handles visa questions, entry requirements, and accommodation enquiries โ converting international interest into applications.
Native integrations with Salesforce Education Cloud, Ellucian, and major Student Information Systems. Enquiries and interactions are logged automatically for admissions team follow-up.
The agent is trained on your full course catalogue โ entry requirements, content, outcomes, fees, and funding. It can answer detailed course questions accurately without transferring to an admissions advisor.
The agent guides students through available funding options โ student loans, scholarships, bursaries, and employer sponsorship โ reducing the financial anxiety that prevents enrolment decisions.
Critical for international student recruitment. Voxty.ai supports 30+ languages, enabling you to serve prospective students from any market in their preferred language.
Prospects who enquire but don't enrol immediately enter a structured nurture sequence โ calls, personalised information, and event invitations โ keeping your institution top of mind through the decision process.
Students who start but don't complete the enrolment process are automatically contacted to identify and resolve barriers โ reducing drop-off at the final stage of the funnel.
"Clearing is our most critical and most chaotic period. Last year Voxty.ai handled 2,400 calls in 48 hours โ qualifying applicants, explaining available places, and booking consultations. We enrolled 340 students through clearing, up from 210 the previous year. The difference was simply answering every call."
Yes. We build a comprehensive knowledge base from your course catalogue, including entry requirements, content, outcomes, fees, and funding options. The agent can answer detailed questions accurately without involving an admissions advisor.
Clearing deployments are configured for high-volume, time-sensitive handling. The agent qualifies applicants rapidly, explains available places, and books urgent consultations with admissions staff โ prioritising the most promising candidates.
Yes. We support 30+ languages with native-quality pronunciation. For international recruitment, we can configure dedicated numbers for specific markets with language-specific call flows.
We integrate with Salesforce Education Cloud, Ellucian, and most major SIS platforms. Every enquiry, interaction, and outcome is logged automatically โ giving your admissions team a complete picture of each prospect's journey.